Booking Terms & Conditions

BOOKING TERMS

Tables can only be booked for a maximum of two households. We will take group bookings of up to 14 people maximum.

Due to the risks associated with handling cash we can only take card transactions, contactless or mobile payments at this time.

Due to decreased capacity we will now require all bookings to secure your reservation with a credit or debit card.

We only reserve tables for inside dining. We do not book tables outside on the forecourt.

Please do not enter the site if you or your guests are feeling ill

Please do not arrive early for your tables as there will be no waiting area.

We cannot accept customers bringing in their own birthday cakes at this time.

If there is a queue for tables when you arrive for your reservation, please head to the front of the queue.

Please note that it will not always be possible to leave 1m+ between different households dining on the same table.

Please note that promotions are temporarily unavailable. 

Dukes 92 has parking available on site, but please note that you cannot park before 11:30am Monday to Friday. Cars can be left overnight in our car park but must be removed before 10am the next day. 

Reservations are available for our inside bookable tables. We also have a large number of tables both inside and outside, for people without bookings. These will be available for food and drinks on a first come, first served basis on the day.


 

We are putting the following measures in place to ensure the safety of our staff and customers

Introduction of an app to allow customers to order from their table.

Decreasing the capacity of the venue

Increasing space between tables

Managed external queuing system

Decreased number of customers entering site at one time

Increase in hand washing, sanitation and surface cleaning

Hand sanitising stations throughout the venue

Altered toilet facilities to aid social distancing

Screens in areas where social distancing is difficult

Floor signs, tape and other printed material to inform guests of the safety rules

For the safety of our customers and employees, all staff will be wearing a full face transparent visor

Staff training and consultation with employees to ensure they feel safe and informed about their return to work